Navigating the Transition to a Supervisor Role

Transitioning from an individual contributor to a supervisory role is a critical and challenging phase in a professional’s career. This transition involves a significant shift in responsibilities, requiring new skills and a change in mindset. As a supervisor, one must effectively manage people, processes, and projects, moving beyond personal task completion to ensuring their team's success.

Supervisors are tasked with setting clear goals and expectations, providing constructive feedback, and fostering a positive and inclusive work environment. Effective communication becomes paramount, as supervisors need to convey information clearly, listen actively, and resolve conflicts. Building trust and credibility with the team is essential, often requiring a balance between maintaining authority and being approachable.

Additionally, supervisors must master time management and delegation, prioritizing tasks to meet deadlines while empowering team members by assigning responsibilities appropriately. Conflict resolution skills are also crucial, as supervisors frequently navigate interpersonal issues within their teams.

Performance management is another key responsibility. Supervisors must conduct performance reviews, set realistic goals, and address performance issues constructively, ensuring that the team aligns with organizational objectives. This involves recognizing individual strengths, providing development opportunities, and motivating team members to achieve their best.

The transition to a supervisory role can be daunting, and without proper training and support, new supervisors may struggle to adapt. This training course is designed to equip aspiring and new supervisors with the essential skills and knowledge to navigate this shift successfully. Participants will learn practical techniques for effective leadership, communication, conflict resolution, time management, and performance management. By the end of the course, supervisors will be prepared to lead their teams confidently, fostering a productive and positive work environment that drives organizational success.

Areas Covered in the Session:

Introduction to Supervision

Developing a Supervisory Mindset

Effective Communication Skills:

Decision-Making Skills

Building Team Cohesion

Goal Setting and Planning

Feedback and Coaching Techniques

Emotional Intelligence in Leadership

Who will Benefit?Small Business OwnersCEOsCFOCompany President,HR, Leaders, Managers, Team Leaders,Project ManagersDepartment HeadsSupervisors and anyone in Leadership Role

Speaker: Carolyn D.

Carolyn D. Riggins is the founder and owner of CDR Consulting Services, LLC in Atlanta's Greater District, Georgia. CDR Consulting Services specializes in training, coaching, team development, and detecting critical gaps. For 35 years, Ms. Riggins worked in retail banking at First Florida Bank, Barnett Bank, Mercantile Bank, and TD Bank. Ms. Riggins increased her client relationships by 71 million dollars at TD Bank by providing valuable training and continuously teaching her teams. Ms. Riggins has held a variety of management positions at various banks throughout her career. She held positions of Assistant Vice President Store Manager, Vice President Hub Manager, and Vice President Retail Regional Manager under her supervision. Ms. Riggins was successful in these numerous leadership positions by creating, coaching, and educating her team to accomplish sales revenue growth, deposit growth, customer growth, loan growth, and compliance. Ms. Riggins has garnered numerous honors for being the region's top-performing manager of the year. Ms. Riggins has also developed, coached, and trained a number of her team members who have been recognized as high achievers in the region. Additionally, Ms. Riggins uses her Bachelor of Applied Science in Management and Organizational Leadership from St Petersburg College to develop team members' abilities to succeed in their roles. One of Ms. Riggins' aims is to consistently train and coach by utilizing her knowledge and expertise to develop, transform, and affect exceptional leaders and team players on a daily basis. Ms. Riggins has now incorporated her financial expertise, coaching, training experience, abilities, and education into her business, CDR Consulting Services, in order to assist other businesses in achieving success.

After Registration:

Once your registration is complete, you will receive a confirmation email containing your login credentials and access to all presentation materials. These resources are available for download and may be shared with your on-site team for internal training use.

System Requirements:

Internet: A stable internet connection with a minimum speed of 1 Mbps is recommended to ensure uninterrupted access to the session.

Audio: A working headset or speakers with a microphone is recommended to enable clear audio and effective participation in interactive components of the session.

Session Cancellation Policy:

If the session is canceled or rescheduled by the Priority, all registered participants will be notified via email at least 24 hours prior to the scheduled start time.

Can’t Attend the Live Webinar?

• No problem, Priority provides On-Demand access to a wide range of healthcare compliance and reimbursement webinars. If you are unable to attend the live session, you can access the content at your convenience.
• For assistance, please contact us:
• Toll-Free: + (620) 269-1151
• Email: suport.priority1@gmail.com
• What Attendees Are Saying:
• The session provided actionable compliance updates that were directly relevant to our day-to-day operations. It was clear, concise and exactly what our clinical leadership needed.– Sarah T., Director of Clinical Operations, Community Health Network
• Priority’s webinar helped our billing department navigate the latest CMS changes with confidence. The speaker broke down complex topics in a way that was easy to understand and apply.– Michael R., Billing Supervisor, Multi-Specialty Medical Group
• As an HR leader, I found the content both timely and insightful—especially in light of new pay transparency regulations. The presentation materials were excellent for internal training. – Denise L., HR Business Partner, National Healthcare Staffing Firm