Masterclass The Ultimate Customer Experience
Overview
Dynamic Images International LLC is a world-class innovator in Professional Development, Customer Service, Leadership Development, and Career Advancement. Our customer service training is industry-driven and customer-centric, creating memorable moments for your customer.
Masterclass The Ultimate Customer Experience presented by The Greensboro Business League
This 90-minute training session will provide entrepreneurs with the know how and skillsets to build strong customer relationships.
Masterclass Objectives:
•Align your team's presence with your brand's promise
•Develop greetings and closings that enhance your brand
•Strengthen customer loyalty at every touchpoint
•De-escalate with confidence /
Empathy Powered by Understanding
Dynamic Images International LLC is a world-class innovator in the customer experience space whose core skills training and consultations are industry driven and customer centric, creating memorable moments for your customer. We incorporate the synergy of your mission statement, guiding principles, and value proposition, to reflect your company culture from the inside out fueled by comradery and respect among team members. Target audience: entrepreneurs, small to mid-size businesses, call center and dispatch operations, federal, state, and local government.
Facilitated by: Dr. Elma Hairston, National Thought Provoking Speaker and Founder and Managing Director of Dynamic Images International, LLC.
Free and In Person ~Lunch Provided
Good to know
Highlights
- 2 hours
- In person
- Free parking
- Doors at 11:15 AM
Location
NCWorks Career Center — Greensboro
2301 West Meadowview Road
2nd Floor Greensboro, NC 27407
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