Crystal is a salon owner / stylist / educator, who specializes in client connection and being “real”. Real honest, Real friendly, Real profitable. Her motto is : do what you love, love what you do, make money doing it. While she focuses on the beauty industry and hairstylists, these tips work in all areas of hospitality and client experience.
In this class you will learn your who, what, why, and HOW. Who are you, what do you stand for, what problem do you solve, why should they choose you, why are you the right person or business, and most importantly how to connect and make your customers and clients choose you and love you.
I will give you the words to say, (and not say), body language and mannerisms, and what your marketing aesthetic says about you. Let's convert customers to clients and to friends who keep coming back and talking you up to all their other friends.
