What does Academy for Pros provide me on the day of the classroom training?

We provide Course Materials, Course Completion Certificate and Refreshments.

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.

How many PDUs will I be eligible for?

You will get 8 PDUs on completion of this course.

What are PDU’s and SEU’s?

A PDU stands for a Professional Development Unit, a way to measure ongoing professional development. SEUs are Scrum Educational Units, issued by the Scrum Alliance.

What are the hours of the training?

The training hours are 9:00 am to 5:00 pm. This can be customized for exclusive sessions.

What time shall I arrive at the venue?

Please arrive 15 minutes early for the training.

Are there any prerequisites to attend the training?

There are no prerequisites to attend this training.

Do you provide Placements?

Placements are not guaranteed, however you can ask our trainer for the help as our trainer has contacts with corporate

Do you provide a group discount for classroom training programs?

We value group participation and are pleased to offer the following tiered discounts for our classroom sessions: 5% discount for groups of 3 - 5 participants 10% discount for groups of 5 - 10 participants 15% discount for groups of 10 - 20 participants

Does this course includes exam?

This course does not include exams. Once after the training, we provide course completion certificate with each credit per hour (SEU,s or PDU’s)

Multiple dates

Master Your Emotions in One Day Training in Springfield, MA

By Academy for Pros

This workshop will equip you with tools to understand, manage and apply emotional intelligence in personal and professional life.

Location

Regus

1500 Main Street 8th Floor +1 469 666 9332 Springfield, MA 01115

Agenda

Introduction to Emotional Intelligence

● Self-Management ● Self-Awareness ● Self-Regulation ● Self-Motivation ● Empathy

Core EI Skills

● Accurate Emotional Perception ● Using Emotions to Enhance Thought ● Understanding Emotional Signals ● Emotional Management

Verbal Communication

● Active Listening ● Effective Questioning ● Communicating with Authenticity

Non-Verbal Communication

● Interpreting Body Language ● Emotional Cues in Communication ● The Power of Delivery

Social Awareness & Responsibility

● Benefits of EI ● Expressing Emotions Effectively

Emotional Regulation Techniques

● Perspective Shifting ● Self-Awareness Tools ● Healthy Compromise

Building Emotional Control

● Coping Strategies ● Relaxation Methods ● Integrating Techniques

Workplace Applications (Part I)

● Managing Emotions at Work ● Constructive Conflict Resolution ● EI in Professional Interactions

Workplace Applications (Part II)

● Optimism vs. Pessimism ● Finding Emotional Balance

Making a Lasting Impact

● First Impressions ● Situational Assessment ● Assertiveness with Respect

Conclusion & Reflection

● Inspirational Insights ● Summary of Key Learnings ● Personal Action Plans and Feedback

Good to know

Highlights

ages 18+
In person
Paid parking

Refund Policy

Refunds up to 7 days before event

About this event

Business • Educators

Certificate: Course Completion Certificate | Duration: 8 Hours

Delivery Mode: In-house/ Classroom / Online

Language: English | Credits: 8

Snacks, beverages, and lunch will be provided during the session.

Course Overview

Emotional Intelligence (EI) is the capacity to recognize, understand, and manage one’s emotions, while also being aware of and influencing the emotions of others. Although the foundational concepts have existed since the early 20th century, the term was popularized by Wayne Payne in 1985.

This interactive workshop empowers participants to enhance self-awareness and self-management. Developing these core EI competencies can positively impact both professional performance and personal relationships.

Key Takeaways:

Understand the Emotional Intelligence competency framework.

Evaluate your current level of emotional intelligence.

Apply techniques to maintain a high level of positivity and energy.

Handle high-pressure situations and maintain high standards.

Cultivate emotional resilience and maturity.

Take responsibility for emotions and avoid blame or complaints.

Apply emotional intelligence strategies in the workplace.

Recognize how emotions affect thinking, goal-setting, relationships, and decisions.

Course Inclusions :

Comprehensive Course Manual

Presentation Slides

Note: No exam is required to complete this course.

Target Audience: This course is ideal for anyone interested in improving their emotional intelligence skills, regardless of profession or experience level.

©2025 Academy for Pros. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.

Investing in Emotional Intelligence training for your team can significantly enhance collaboration, leadership, and overall workplace culture. This workshop will equip your employees with practical tools to manage emotions, communicate with empathy, and navigate challenges with resilience. As a result, you'll see stronger teamwork, improved client interactions, reduced conflicts, and a more engaged, productive workforce—making it a smart, future-focused investment for your organization’s growth and success.

corporate@academyforpros.com | info@academyforpros.com

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Academy for Pros

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