What Does Leadflake provide me on the day of the course?

We provide Course Materials, Lunch/Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to info@Leadflake.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at info@Leadflake.com or enroll through our website.

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.

Do you provide group discount?

Yes, we do provide up-to 25% of discount for the group registration.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 8 PDUs on completion of this training.

Multiple dates

Managing Performance – 1 Day Workshop in Norwich

By LeadFlake

Get ready to boost your team's performance with practical tips and interactive exercises at our one-day workshop!

Location

For venue details, reach us at info@leadflake.com

PH: +1 469 666 9332 Norwich NR3 1YE United Kingdom

Agenda

1. The Importance of Managing Performance:

Understanding why managing performance is essential for achieving productivity and the benefits it brings to managers and teams.

2. Making Performance Management Work:

Shifting perceptions of performance management to a more practical, results-driven approach that benefits managers and their teams.

3. Setting Goals:

Learning how to set effective goals and understanding how goal-setting is the foundation of successful performance management.

4. Reasons for Poor Performance:

Identifying the root causes of poor performance and addressing individual mindsets that hinder success.

5. Helping Poor Performers:

Analyzing behaviors and results, and providing opportunities for improvement through specific workplace scenarios.

6. Developing Average Performers:

Understanding what motivates average performers and learning techniques to elevate their performance while keeping them encouraged.

7. Guiding High Performers:

Setting boundaries, creating growth opportunities, providing constructive feedback, and knowing when to praise to further develop high performers.

8. Managing Conflict and Discipline:

Handling conflict within the team and understanding how discipline, when structured effectively, can be a tool for growth and improvement.

9. The ‘DESC’ Model:

Learning a communication framework to help structure conversations around performance challenges in a constructive way.

10. Performance Conversations:

Engaging in practical exercises that focus on conducting effective performance discussions, offering participants a chance to practice and review their skills.

Good to know

Highlights

In person

Refund Policy

No refunds

About this event

Business • Career

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Offers: Group of 5 - 10 people 10% Discount, Group of 11 - 20 people 15% Discount

Course Description:

The Managing Performance training course is designed for individuals in leadership or managerial roles who want to improve the performance of their team members through practical techniques that focus on communication, goal setting, and collaboration. This course will move away from traditional, procedural approaches to performance management, such as form-filling and appraisals, and instead emphasize how to work effectively with employees to develop their skills, boost productivity, and increase morale.

By adopting the strategies in this training, you’ll gain the tools needed to build a motivated, high-performing team. Through common-sense, goal-oriented methods, you will foster an environment that encourages success and cooperation.

Course Feature:

At the end of this Managing Performance training, you will be able to:

Manage performance through clear goal-setting and documentation.
Identify causes of poor performance and work collaboratively with employees to improve.
Recognize and communicate success by focusing on both behavior and results.
Increase productivity, morale, and motivation through cooperation with employees.

Who Can Attend?Anyone interested in developing their management skills and learning how to manage performance effectively can attend this training.

Certification:

Upon completion of the course, participants will receive a course completion certificate from Leadflake.

©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

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LeadFlake

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