Managing Difficult Conversations With Confidence, Clarity & Calm

Let’s be honest —difficult conversations are never fun or easy, but sometimes they cannot be avoided because there are some things that need to be said and certain issues that need to be addressed sooner than later.

.......Whether it’s setting a boundary with a co-worker, bringing up an issue with a friend that may cause them to become defensive, clearing the air with a family member, or navigating tension with a in-law… few people are confident and comfortable with having to initiate a difficult but necessary conversation.

But what if you could approach these kinds of conversations with more confidence , wisdom and less fear?

This informative and interactive workshop will provide you with the tools and confidence to start the conversations you've been avoiding—with clarity, courage, and tact. Whether it’s a heart-to-heart you’ve been dreading, or a sensitive subject you don’t want to fumble, this workshop will help you find the wisdom, words and confidence to say what needs to be said confidently and tactfully.

Come as you are and leave more mentally, emotionally and tangibly prepared for the conversation that you can't keep putting off.

This event will take place on ZOOM VIDEO CONFERENCING. The information to join the Zoom Event will be made available to you in your confirmation email after you purchase your ticket. Please keep the ZOOM MEETING INFORMATION where you can find it and if need be print it so that it’s readily available for you.

Here's What You’ll learn:

• Establish a Biblical foundation to empower you to engage in difficult conversations with wisdom, confidence, empathy and respect
• Determine if a conversation with the person you have in mind is a complete waste of time and whether it would be more productive for you to regroup, shift your focus and change your approach
• Why some difficult conversations are so hard to initiate and what you can do to calm your nerves so you can focus without fear
• Avoid the most common pitfalls of difficult conversations that most people make
• How to stay calm and emotionally-regulated when emotions are running high - (yours or theirs)
• How to start and steer the conversation when you don't know where to begin
• By the end of this workshop you'll have the knowledge and tools to create a simple plan for initiating a Difficult Conversation

Here’s What You’ll Do At The Event

1. Participate in guided exercises and work through the material from the Managing Difficult Conversations Digital Workbook created by Cassandra Mack that you will work through during & after this workshop that will empower you to create a simple plan to initiate a difficult conversation.

2. Participate in powerful, activities designed to help you ground yourself in Biblical foundations for communicating with others with wisdom, discernment, grace, confidence and courage.

3. Participate in a prayer breathing exercise designed to empower you to meditate on God's word with the focus on building confidence and courage to engage in difficult conversations.

4. Enjoy the company of other like-minded Believers from the comfort of your own home.

Supplies You Need To Bring With You To This Event:

1. Pen and a notepad or a few sheets of paper to take notes of key points that you want to keep in mind for future reference
2. Copy of the MANAGING DIFFICULT CONVERSATIONS Digital E-Workbook that will be emailed to you through EventBrite as a digital downloadable PDF File for you to download and print on your own. (You'll receive the E-Workbooklet no later than 48 hours before the workshop.)

What Your Registration Fee Includes:

1. Entrance Into The Zoom Event (You will receive the Zoom Video Conferencing information in your order confirmation.)
2. A digital copy of the Managing Difficult Conversations Digital E-Workbook that we will be working from in this workshop (This means - You will receive thie workbook via email as a PDF File, which you then download & print on your own)
3. All workshop activities and in-workshop group coaching exercises
4. A Pre-Workshop Assignment To Be Completed By You Before The Workshop, so that you can get a head start on thinking about the difficult conversation that you have determined you need to initiate. (This assignment will be emailed to you no later than 3 days prior to the workshop for you to complete & be ready to share with the group on the day of the workshop.)

• At this virtual event, you can expect a thought-provoking, inspiring and creative workshop which will include interactive activities, group discussion and in-workshop group coaching tips

***This event will take place on ZOOM VIDEO CONFERENCING. The information to join the Zoom Event will be made available to you in your confirmation email after you purchase your ticket. Please keep the ZOOM MEETING INFORMATION where you can find it and if need be print it so that it’s readily available for you.

***Strategies for Empowered Living Event Policies

Advance registration is required.

If we do not have you on file as registered and paid for in advance, you will not be permitted into the workshop. No exceptions.

For Zoom Events You Attendees Are REQUIRED To Be ON CAMERA

This EVENT is an ON CAMERA ZOOM EVENT. This means everyone is REQUIRED TO BE ON CAMERA to attend this Zoom Event) (No one will be admitted who is not on camera. No exceptions).

Refund Policy

Refunds will not be given. No refunds! No refunds under any circumstances!!

• This means that if you cannot make the event for any reason after purchasing your ticket or if you miss the event for any reason on the day of the event, refunds will NOT BE ISSUED. No Exceptions!!!
• However, you can gift your ticket to a friend to attend the event in your place provided you give us at least 3 business days written notice in advance of this event via email at: strategiesforempoweredliving@gmail.com. Please write the words, “FRIEND WILL ATTEND INSTEAD” in the subject section of your email.
• A FRIEND WILL ATTEND INSTEAD means that you would are electing to give the ticket that you purchased to someone else who will take your place for that event. You will be substituting their name and email for yours for this event and they will use the ticket you purchased instead of you. You will need to give us the person's name who will be taking your place at this event as well as their email so that we have it on file for the event.
• PLEASE NOTE: ***If the person’s name who you have gifted your ticket to is not on our list due to you not providing us with their name & email and just shows up to the event, we will not be able to accept them because they are not on file. If you submit your request after the stated deadline, we will not accept your request.

In Workshop Conduct

We expect all registrants/participants to behave in a courteous & professional manner. We reserve the right to remove a participant/registrant from the ZOOM WORKSHOP without a refund if they do not honor our workshop policies or if their behavior is distracting to the class , if their behavior is attempting to take the class in a different direction than the presenter or if the behavior is disrespectful to the workshop presenter.

If You Need Support & Guidance After The Event

Sometimes after participating in a workshop with Cassandra Mack you may desire to have a follow-up conversation after the event to dig deeper into some of your ideas that were sparked as a result of the event or to clarify lingering questions that you would like to further discuss. If you need more guidance, clarification or if you would like to speak to Cassandra after the event has ended, you are more than welcome to book a one-to-one coaching session with Cassandra Mack at https://www.strategiesforempoweredliving.com/one-to-one-coaching so that she can give you the one-to-one guidance or strategy needed if you desire more direction , more clarification or more personal time beyond the event that you attended.

This Event WILL NOT BE RECORDED

About Your Workshop Presenter

Cassandra Mack, MSW is a life coach, corporate trainer, and the author of more than 25 highly successful personal-development books that are widely utilized in businesses, churches, women's groups, youth ministries and women's ministies as well as the health and human services. Cassandra is the CVO of Strategies for Empowered Living Inc., a training & consulting company established in 2000 in New York City that offers workshops, coaching and consultation services and publications designed to help individuals and organizations maximize success, build capacity and overcome the obstacles that undermine their goals. Cassandra Mack is also the founder of Cassandra Mack Ministries a bible-based teaching and social media ministry initiative of Strategies For Empowered Living Inc. that utilizes social media and group conference calls and live events to help people increase personal wellbeing by unlocking their Kingdom within so they can navigate life with grace. For more information go to: www.CassandraMackMinistries.com

Cassandra comes to you with a master's degree in social work and more than 20 years of experience as a business owner, training facilitator, manager and consultant to non profits. Some of the organizations she has worked with include: The Support Center for Nonprofit Management, TIAA-Cref, CSEA, Kean University, Xerox, JP Morgan Chase, National Resource Center for Youth Services, Urban Leadership Institute, The Day Care Council of New York and the Archdiocese Drug Prevention Program. For more information about our company or your seminar leader, please visit our company website: www.strategiesforempoweredliving.com.