Lunch & Learn Webinar: AI Act compliance - what you need to know now

Why Join?The EU AI Act introduces new rules for companies using AI in customer-facing roles—especially when systems analyze emotions, predict behavior, or process sensitive data. This webinar will break down when tools like chatbots, sentiment analysis, or quality monitoring in call centers become High Risk AI Systems—and how companies can address these challenges from both legal and technical perspectives.

What You’ll Learn:

• What qualifies as a High Risk AI System under the EU AI Act and where does the actual risk begin?
• Which practices are explicitly prohibited undethe AI Act such as emotion detection at the workplace
• Real-world case: Quality management in call centers - where is the line between helpful support and unlawful surveillance?

Who Should Attend?This webinar is designed for decision-makers and innovators working at the intersection of AI, customer engagement, and compliance. Ideal participants include:

• Heads of Innovation, AI, or Analytics driving AI adoption within their organizations
• CMOs and Digital Marketing Leads exploring AI-driven customer interaction tools
• Innovation and Digital Transformation Managers looking to future-proof their tech stack
• Legal, Banking, and Insurance professionals evaluating AI risks under the EU AI Act
• Companies using AI agents or conversational platforms from large enterprises to agile SMEs