Lunch & Learn Series: Service on the Inside

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Lunch & Learn Series: Service on the Inside

Only Employees of the City of Detroit

By City of Detroit - Office of Talent Development and Performance Management, Human Resources

When and where

Date and time

Tuesday, April 4 · 12 - 2pm EDT

Location

Online Training: https://cityofdetroit.zoom.us/j/87244883793 Registration required to validate attendance. Detroit, MI 48226

About this event

  • 2 hours
  • Mobile eTicket

This session will help the participants:

  • Recognize that everyone has internal customers, and serving them is important.
  • Understand internal customers’ needs and how to better assist them.
  • Provide excellent internal service to all departments and individuals in the City of Detroit.

Registration is required to validate attendance. Please plan for possible technical difficulties and arrive 10 minutes early to the following Zoom session: https://cityofdetroit.zoom.us/j/87244883793

Participants can earn .2 CEUs per 2-hour course

  • Must attend the entire 2-hour course
  • Must register here, log in on time, and validate attendance
  • Must participate in each activity

About the organizer

The Office of Talent Development and Performance Management's goals are

  • to equip employees with the tools and resources to improve service delivery resulting in an improvement in the quality of life for city residents; and
  • provide learning and development experiences resulting in an inspired, engaged and educated workforce.