LEAP Module 2: Communicating Effectively (For City of Detroit employees only)
This four-hour workshop forms the basis for communication. Communication occurs where one party wants to send a message to another. When the verbal or non-verbal message breaks down between the sender and receiver, it is often because of ‘noise’ attributed to various communication barriers. In the work environment, employees should know the appropriate channels to communicate. Organizations transmit workplace communication laterally, horizontally, or even vertically from management to employees or from employees to management. Learn how to communicate effectively, build stronger relationships through more powerful communications, and overcome communication barriers by attending this workshop.
The Employee LEAP program is a series of workshops giving participants the necessary skills and knowledge to make them more productive, efficient, and valuable in the organization. The LEAP acronym stands for:
• L – Learn
• E – Engage
• A – Apply
• P – Perform
Once participants learn the material, participants engage with it using interactive workshop activities. Then, they apply the material in their work environment and perform to the best of their abilities having acquired new talents and skills.
Registration is required to validate attendance and receive course materials.
Please plan for possible technical difficulties and arrive 10 minutes early to the following session: https://cityofdetroit.zoom.us/s/86720826820
ID badge is required for verification.
Participants can earn .4 CEUs per 4-hour course
• Participants must attend the entire 4-hour course
• Participants must register, arrive on time, and validate attendance
• Participants must participate in each activity
Upon completion of the program, participants will receive a certificate of completion.
