LEAP Module 1:Professionalism and Ethics

LEAP Module 1: Professionalism and Ethics (For City of Detroit employees only)

Professionalism in the workplace is being engaged, driven, customer service-focused, disciplined, honest, and ethical in all that you do. This four-hour workshop highlights key differences between professional and unprofessional behavior. It adheres to workplace etiquette by dressing professionally for the business environment. With respect to behavior, professionalism demonstrates commitment to ethics and values as well as to the six pillars of character – ethical standards, that help guide our choices which act as a multi-level filter through which we process decisions.

The Employee LEAP program is a series of workshops giving participants the necessary skills and knowledge to make them more productive, efficient, and valuable in the organization. The LEAP acronym stands for:

• L – Learn

• E – Engage

• A – Apply

• P – Perform

Once participants learn the material, participants engage with it using interactive workshop activities. Then, they apply the material in their work environment and perform to the best of their abilities having acquired new talents and skills.

Registration is required to validate attendance and receive course materials.

Please plan for possible technical difficulties and arrive 10 minutes early to the following session: https://cityofdetroit.zoom.us/j/85361226380

• Participants must attend the entire 4-hour course
• Participants must register, arrive on time, and validate attendance
• Participants must participate in each activity
• Participants must use at least one device that identifies them during the session

Upon completion of the program, participants will receive a certificate of completion.