Conflict doesn’t have to divide a team—it can strengthen it. In this interactive workshop designed for nonprofit managers and after-school program supervisors, we’ll reframe conflict from something to avoid into a powerful tool for building trust, surfacing diverse perspectives, and improving program quality.

Participants will:

Learn strategies for giving feedback that balances honesty with care for relationships
Receive and practice using a practical script for delivering feedback to individual staff members or to a team
Explore how to manage tension while keeping the focus on shared goals and outcomes

Through real-world scenarios and authentic conversations, you’ll leave with concrete tools to navigate conflict with confidence and use it as a catalyst for growth—for yourself, your team, and your program.

Reminders from the DCYF Technical Assistance and Capacity Building Team:

Virtual Workshops

To receive workshop information such as Zoom links, PowerPoint slides, and additional resources, please ensure your email address is correct.

After registering through Eventbrite, you will receive a confirmation email. If you do not see it in your inbox, check your junk/spam folder first, then contact the TA/CB team.

Some sessions may be recorded. If you have questions about recordings or confidentiality, please contact the TA/CB team.

If you’ve registered for a workshop but are no longer able to attend, please cancel your registration via Eventbrite, or notify the TA/CB team.

Participation

All workshops are designed to encourage collaboration, creativity, learning, and sharing. Please be mindful that workshops are interactive, and may include video, chat, or audio participation.

If you're unable to actively participate, let the facilitator know during the workshop.

We understand the many responsibilities you may have, and we strive to be flexible and accommodating. If you have questions about participation, please reach out to the TA/CB team.

Feedback

At the end of each workshop, you will receive a survey. We greatly appreciate any feedback you provide!

Questions

Please send any questions to ta@dcyf.org.

Thank you, and enjoy your workshop.

Registrations are closed

Lean into Conflict: Supporting Staff Development Part 1