What Does Leadflake provide me on the day of the course?

We provide Course Materials, Lunch/Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to info@Leadflake.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at info@Leadflake.com or enroll through our website.

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.

Do you provide group discount?

Yes, we do provide up-to 25% of discount for the group registration.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 8 PDUs on completion of this training.

Multiple dates

Leading Through Crisis: Strategies for Resilience - workshop in Napier

By LeadFlake

Get ready to learn how to navigate through tough situations and come out stronger - Crisis Management has got your back!

Location

For venue details, reach us at info@leadflake.com

PH: + 61(0) 2 80155605 Napier, North Island 4104 New Zealand

Agenda

Module One: Understanding Crisis

● Internal and external risks ● Recognizing aggression and violence ● Case study discussion

Module Two: Workplace Violence

● Identifying threats and damage ● Psychological and physical acts ● Case study analysis

Module Three: Myths of Violence

● Common misconceptions about workplace violence ● Case study discussion

Module Four: Escalation of Threats

● Understanding threats, stalking, and bullying ● Case study analysis

Module Five: Identifying Concerning Behaviors

● Recognizing disruptive and emotionally abusive behaviors ● Case study discussion

Module Six: Indicators of Domestic Violence

● Signs such as disruptive calls and physical bruising ● Case study analysis

Module Seven: Triggers of Workplace Violence

● Understanding the triggers like reprimands and financial strain ● Case study discussion

Module Eight: Conflict Dangers

● Identifying triggers and flashpoints for conflict ● Case study analysis

Module Nine: Response Strategies

● Noting areas of concern and reporting protocols ● Case study discussion

Module Ten: Developing Effective Strategies

● Establishing policies, programs, and emergency procedures ● Employee training initiatives ● Case study analysis

Module Eleven: Wrapping Up

● Review of lessons learned and action plan completion.

Good to know

Highlights

In person

Refund Policy

Refunds up to 7 days before event

About this event

Business • Career

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Offers: Group of 5 - 10 people 10% Discount, Group of 11 - 20 people 15% Discount

Course Overview:

Effective crisis management is as crucial as financial or personnel management for the sustainability of any organization. A well-defined crisis management program is essential not just for survival, but also for the profitability and long-term success of your business.

This workshop will equip you with the necessary skills to identify potential risks, assess critical situations, and respond effectively to crises. You will learn how to recognize warning signs that could lead to a crisis, enabling you to avoid negative situations or manage them more effectively when they arise.

Learning Objectives:

By the end of this course, participants will be able to:

Plan and anticipate potential crises before they occur.
Manage organizational reputation during a crisis.
Respond appropriately to various crisis situations.
Address online reputation issues effectively.
Develop tools to support a robust crisis management plan.

Prerequisites:

None.

Course Materials:

Participants will receive a comprehensive course manual, including presentation slides and reference materials to aid in their learning experience.

Target Audience:

This workshop is ideal for anyone interested in enhancing their crisis management skills, including:

Business leaders
HR professionals
Managers
Team leaders

Technical Requirements:

For eBooks:

Internet access for downloading materials
Compatible device: Laptop, tablet, smartphone, or eReader (excluding Kindle)
Adobe DRM-supported software (e.g., Digital Editions, Bluefire Reader)
Instructions for eBook download and activation

Certification:

Upon successful completion, participants will receive a Leadflake Certificate of Completion.

©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

Organized by

LeadFlake

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