Leading Others
By Employers Network
Overview
This class provides lessons and tools for accomplishing work through others while demonstrating fair and effective leadership behavior.
TOPICS
- Defining leadership and leadership roles
- Common mistakes leaders make
- The ‘laws’ of leadership
- Understanding authority and influencing skills
- Coaching
- Motivating associates
- Dealing with conflict
- Use conflict to improve results
- Communicating through feedback and active listening
- Team-building
- Accountability and being responsible
- Time management, changing priorities, and getting the ‘right’ things done
- Understanding performance management
- Employer obligations and responsibilities
- Importance of ‘service excellence’
INSTRUCTORS
Carol Cooley and Julie Sanom
Category: Business, Career
Good to know
Highlights
- 2 days 8 hours
- In person
Refund Policy
Refunds up to 10 days before event
Location
Employers Network
1004 South Pine Street
Spartanburg, SC 29302
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Organized by
Employers Network
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