Question 1

Can this workshop be conducted onsite at our government office?

Accepted Answer

Yes, in-house delivery is available for teams, customized to your
department’s needs.

Question 2

Do I receive a certificate?

Accepted Answer

Yes, a Certificate of Completion is provided at the end of the workshop.

Question 3

Do I need prior digital transformation experience?

Accepted Answer

No, the workshop is suitable for executives, managers, and staff involved in
digital initiatives.

Question 4

Can this workshop help improve citizen services?

Accepted Answer

Absolutely. The modules focus on designing citizen-centric services and
improving public engagement.

Question 5

Will I learn about change management strategies?

Accepted Answer

Yes, a full module is dedicated to leading change and overcoming resistance
in government organizations.

Question 6

Does this cover public sector governance & compliance?

Accepted Answer

Yes, it includes policy, regulatory compliance, and governance best
practices

Question 7

Are there hands-on exercises?

Accepted Answer

Yes, you will engage in case studies, group exercises, and scenario-based
discussions

Question 8

Do you provide post-workshop resources?

Accepted Answer

Yes, you will get workbook, case study and reference materials for
implementation.

Lead Digital Change: 1 Day Public Sector Transformation Workshop, Canberra