Can this workshop be conducted onsite at our government office?

Yes, in-house delivery is available for teams, customized to your department’s needs.

Do I receive a certificate?

Yes, a Certificate of Completion is provided at the end of the workshop.

Do I need prior digital transformation experience?

No, the workshop is suitable for executives, managers, and staff involved in digital initiatives.

Can this workshop help improve citizen services?

Absolutely. The modules focus on designing citizen-centric services and improving public engagement.

Will I learn about change management strategies?

Yes, a full module is dedicated to leading change and overcoming resistance in government organizations.

Does this cover public sector governance & compliance?

Yes, it includes policy, regulatory compliance, and governance best practices

Are there hands-on exercises?

Yes, you will engage in case studies, group exercises, and scenario-based discussions

Do you provide post-workshop resources?

Yes, you will get workbook, case study and reference materials for implementation.

Multiple dates

Lead Digital Change: 1 Day Public Sector Transformation Workshop, Canberra

By MG Aussie

Equip government leaders in Canberra to drive digital transformation, streamline services, and enhance citizen engagement in 1 day.

Location

Regus - Canberra, Gateway Business Center

Canberra Airport Level 4, Plaza Offices East, 35 Terminal Avenue, Canberra Ph No: 61(0) 2 80155605 Pialligo, ACT 2609 Australia

Agenda

Welcome & Introduction

• Overview of workshop objectives, agenda, and introductions

Module 1: Foundations of Digital Transformation in Government

• Understanding digital transformation in the public sector. • Evolving citizen expectations and digital-first policies. • Key roles of government agencies in innovation.

Module 2: Key Technologies Driving Change

• Cloud solutions, data analytics, AI, and cybersecurity. • Practical examples improving efficiency and service delivery.

Morning Break (15 mins)

Module 3: Policy, Compliance, and Governance

• Designing frameworks for accountability and transparency. • Balancing ethics, legal requirements, and innovation.

Module 4: Data-Driven Decision Making

• Effective data collection, management, and visualization. • Leveraging insights for better policy and service outcomes.

Lunch Break (30 mins)

Module 5: Citizen-Centric Digital Services

• Designing services around citizen needs. • Improving accessibility, inclusivity, and overall user experience.

Module 6: Change Management & Leadership

• Leading digital initiatives and organizational change. • Handling resistance and building cross-team support.

Afternoon Break (15 mins)

Module 7: Case Studies – Public Sector Success Stories

• Real-world examples from Australian government agencies. • Analysing lessons learned for practical implementation.

Module 8: Action Plan for Public Sector Transformation & Wrap-Up

• Personalized action plan for digital initiatives. • Q&A and next steps for immediate implementation.

Good to know

Highlights

ages 18+
In person
Paid parking

Refund Policy

No refunds

About this event

Science & Tech • High Tech

Certificate: Course Completion Certificate

Duration: 1 Day (9:00 AM – 5:00 PM)

Language: English

Credits: 8 CEUs

Delivery Mode: Classroom (In- Person)

Refreshments: Lunch, Snacks and beverages will be provided during the session.

Course Overview:

Canberra, the heart of Australia’s government and public administration, is at the forefront of digital transformation in the public sector. With increasing demand for faster services, transparency, and secure data handling, government professionals need to adapt to modern technologies and digital-first approaches. This one-day workshop provides practical insights into how digital transformation can reshape public services, streamline processes, and enhance citizen experiences. You will explore emerging technologies, data-driven decision-making, and policy frameworks that are driving innovation across federal and state government institutions. By the end of the program, you will have the knowledge and confidence to plan, lead, and support digital transformation initiatives that align with both citizen needs and organizational goals.

Learning Objectives

Understand the role of digital transformation in modern public services.
Identify key technologies and strategies that support innovation in government.
Strengthen skills in data-driven decision-making, change management, and citizen engagement.
Explore real-world case studies of successful public sector transformation.
Build confidence in leading digital initiatives within government organizations.

Target Audience

Government Executives and Managers
Public Policy Makers
IT Leaders in Government Agencies
Change Management Professionals
Administrative Officers involved in service delivery

Why This Workshop Stands Out :

At our Digital Change Leadership workshop, you’ll learn from experts who have guided transformation across Australia’s government agencies. This program focuses on practical frameworks, real-world case studies, and the latest 2025 public sector trends. Leaders will leave with strategies to manage change, build citizen trust, and align digital innovation with compliance and accountability.

Smart teams save smart —

enjoy 10% off when 3 or more register together,

and 15% off for groups of 10 or more.

Need a program tailored to your department’s digital challenges?

Our in-house Digital Change training is designed to meet the specific needs of Canberra’s public sector. Whether it’s cross-department collaboration, citizen-first service design, or ensuring compliance with federal policies, we build the workshop around your real projects. Delivered onsite, it saves time, fosters team-wide alignment, and ensures immediate workplace application. With experienced facilitators and applied exercises, we help your teams deliver transformation that is practical, relevant, and sustainable.

Contact us today to schedule a customized in-house, face-to-face session: eventbrite@mgaussie.com

Organized by

MG Aussie

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