L0105: Public Information Basics Course
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L0105: Public Information Basics Course

By Oregon Department of Emergency Management

This course equips participants with the skills needed to be full or part-time PIOs, including oral and written communications

Date and time

Location

Oregon Department of Emergency Management

3930 Fairview Industrial Drive Southeast Salem, OR 97302

Good to know

Highlights

  • 2 days 9 hours
  • In person

About this event

Government • Other

Course location

In person location: Oregon Department of Emergency Management (OEM)

3930 Fairview Industrial Dr SE Salem OR 97302 in Room 123

3-day Course October 20-22, 2025

Course Description:

This course equips participants with the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/emergency response.

Course Objectives

  • Develop a public awareness campaign using the strategic communications planning model
  • Develop an incident communications strategy using the strategic communications planning model
  • Indicate the purpose of a public awareness campaign
  • Identify the steps in developing a public awareness campaign
  • Develop a strategy for an awareness campaign on a selected topic
  • Change the method of developing a plan to follow the 8-step StratCom process
  • Demonstrate the role and function of the PIO in both day-to-day emergency environments
  • Compare actions PIOs can take to work with the media during day-to-day and emergency situations
  • Describe different public information written products
  • Apply effective news release writing guidance
  • Adapt or repurpose written media products for social media
  • Describe what types of impressions specific body language might convey during an interview
  • Identify elements of an interview the PIO should consider ahead of time
  • Identify steps a PIO needs to take to prepare for and conduct a news interview
  • Demonstrate effective techniques for on-camera interviews

Prerequisites

Attendance:

Per FEMA standards, no more than 10% absenteeism is allowed to receive a certificate of completion.

Accessibility Requests and Questions:

If you have any questions, or to request any reasonable accommodations that will facilitate your full participation in this training, please contact the OEM Training Program (oem.training@oem.oregon.gov). Please reach out at least two weeks in advance to request any accommodations.

Organized by

Oregon Department of Emergency Management

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Hosting

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Free
Oct 20 · 8:00 AM PDT