Introduction to System Thinking is a one day course that arms you with powerful system thinking theory and tools you need as a change agent (Scrum Master, Agile Coach etc.) You will be able to catch the deeper root causes, recognize patterns, and understand the system dynamics in teams and organizations. Learn to see the systems and structures behind the symptoms!

Format

• Training is conducted by two trainers.
• Highly interactive and dynamic course.
• Lots of practice (70% exercise, 30% theory), participants working in small teams.

Instruments you will practice

• Causal-Loop Diagrams (CLD).
• Behavior Over Time Graph (BOTG).
• Fishbone.
• 5 Whys.
• Connecting circle.
• Force-field analysis.
• Key Success Loops (KSL).

Agenda

• System Fundamentals.
• Causal-Loop Diagrams (CLD).
• Local Optimizations.
• Brainstorming Tools.
• From Key System Factors (KSF) to Key System Loops (KSL).