Introduction to Emotional Intelligence: Building Core Competencies

Emotional intelligence encompasses the crucial ability to recognize and manage one's own emotions. Tailored to empower participants, this program involves assessing current emotional intelligence levels, amplifying proficiency in this domain, and seamlessly integrating these skills into both interpersonal interactions and leadership roles. Throughout the course, we will focus on exploring the four domains of emotional intelligence, highlighting its pivotal role in the professional journey of both leaders and employees, and equipping participants with effective strategies to develop and refine these vital skills. Join us on this transformative journey towards individual and organizational success through the lens of emotional intelligence.

Overview

Emotional intelligence is the ability to recognize and manage emotions in ourselves and others. It increases our decision-making ability, high-level performance, relationship maintenance and sense of well-being. Emotional intelligence now is considered a reliable long-term predictor of success at work.

In this course, participants will assess their level of emotional intelligence, enhance their emotional intelligence capacity, and learn to integrate those skills when interacting with and leading others.

Learning Objectives

At the end of this workshop, participants will be able to

• Relate emotional intelligence to personal and professional success
• Recognize and describe the core components of the emotional intelligence model
• Listen and reframe emotions for better decision making
• Define and practice communicating with empathy and providing feedback effectively
• Demonstrate how to defuse emotionally charged situations
• Use emotional intelligence to create a conducive work climate for high productivity

Who Should Take This Course

No matter where they work or what position they hold, everyone benefits from increasing their emotional intelligence. Individuals who enroll in this course will learn how to assess their level of emotional intelligence, enhance their emotional intelligence capacity, and integrate emotional intelligence skills when interacting with and leading others.

• Current Managers
• Aspiring Managers
• Committee Heads
• Staff Members Leaders
• Project Managers
• Marketing/Sales Staff
• Administrative/Support Staff
• Human Resources Personnel