Introduction to Accessibility

You’ll learn:

• The business case — the Purple Pound (£274 billion market)
• Key facts about disability and hidden impairments
• Your legal responsibilities under the Equality Act
• The three pillars of accessibility: information, facilities, and customer service
• Practical tools and resources from PIWS, including the Access Card and Access Ambassadors

Perfect for event organisers, venues, and providers who want to take their first step toward being more inclusive.