Question 1

What is your class cancellation policy?

Accepted Answer

Refunds can be obtained through Eventbrite. NO refunds will be issued within 7 days of a class's scheduled start. We understand that things come up, but we have to adhere to this policy in order to support our staff and guest educators. Some special exceptions can be made.

Question 2

Transportation

Accepted Answer

ARCH is easily accessible by public transportation. The 22 Fillmore and 55 Dogpatch both stop two blocks away at 16th and Wisconsin. Public transit is recommended as parking in the area is mostly time restricted and may require you to leave the class to re-park your car.

Question 3

Parking

Accepted Answer

Hourly parking is available surrounding the store and Jackson park. We recommend arriving in the neighborhood early to secure parking. Please look closely at surrounding parking signs to ensure your needed length of parking.

Question 4

Food and Amenities

Accepted Answer

Please do not bring food and drinks into the store (water bottles are OK), please reach out if you need an exception or accommodation for dietary or medical needs. There are a number of local cafes and restaurants surrounding the store if you want to visit them during class break.

Question 5

Accesibility

Accepted Answer

ARCH is wheelchair accessible, and has a public restroom. Classes take place in the lower, back part of the store, down an ADA grade ramp. Class set up can restrict space, so please reach out nathaniel@archsupplies.com if you use a wheelchair or walker, or need any other accessibility accommodation.

Question 6

Photography Consent Notice

Accepted Answer

Photography, video, and arts and crafts occur at our store. All present at our classes are subject to photography, video, or artistic depiction. All are subject to ARCH photography being shared in marketing material, on our Instagram, website, etc.

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