Event Description

Enhance your hiring capability with our Interview Skills 1-Day Training, designed to help professionals conduct structured, competency-based, and legally compliant interviews. This practical and interactive workshop equips participants with proven interviewing strategies, question planning techniques, rapport-building skills, active listening approaches, and evaluation methods to ensure hiring decisions are accurate, fair, and effective.

Whether you are a manager, HR professional, team leader, or supervisor, this programme will help you select the best candidates while avoiding common interviewing mistakes. The training is highly hands-on, featuring activities, simulations, and real-world scenarios to build confidence and interviewing mastery.

By the end of the workshop, you will be able to plan, conduct, and evaluate interviews using a logical, structured and professional approach.

Who Should Attend?

HR Managers & Recruiters
Hiring Managers & Team Leads
Supervisors involved in Interviews
Line Managers & Business Owners
Anyone who wants to master competency-based interviewing techniques

Key Learning Outcomes

By the end of this Interview Skills workshop, participants will be able to:

Conduct structured, competency-based interviews using the PRICE framework
Prepare question plans aligned with job competencies
Build rapport and create a professional interview experience
Identify and avoid interviewer biases and first-impression errors
Ask high-impact, job-related questions
Listen effectively and evaluate responses fairly
Manage interview closing expectations professionally
Score and evaluate candidates to select the best fit

Full-Day Training Agenda (9:00 AM – 5:00 PM)

Line-by-line schedule for Eventbrite

9:00 AM – 9:15 AM
Registration, welcome and introductions

9:15 AM – 9:30 AM
Icebreaker Activity: Similar Circles – Listening, questioning and warm-up

9:30 AM – 10:00 AM
Understanding the Selection Interview

What is a selection interview?
Introduction to competency-based interviewing
Benefits and limitations

10:00 AM – 10:30 AM
Diversity, Fairness & Equality of Opportunity

Treating all candidates fairly
Avoiding bias and inappropriate questions

10:30 AM – 10:45 AM — Tea / Coffee Break

10:45 AM – 11:30 AM
The PRICE Structure for Effective Interviewing

Overview of PRICE
Organizing interview behaviours using the PRICE model

11:30 AM – 12:15 PM
Activity: PRICE Organization

Participants place 37 behaviour cards within the structure
Understanding the model deeply

12:15 PM – 1:00 PM
Wrinkle Chaser Activity

Why poor preparation leads to poor interviews
How to avoid common pitfalls

1:00 PM – 2:00 PM — Lunch Break

2:00 PM – 2:30 PM
The Selection Process

Interview as part of the overall selection strategy
Pre- and post-interview steps

2:30 PM – 3:00 PM
Building an Effective Question Plan

Creating structured interview questions
Using templates for consistent evaluation

3:00 PM – 3:30 PM
First Impressions & Rapport Building

Managing interviewer influence
Creating a positive candidate experience

3:30 PM – 3:45 PM — Tea / Coffee Break

3:45 PM – 4:15 PM
Traffic Lights Activity – Question Types

Nine question types: which to use and avoid
Asking job-related, behavioural, and scenario-based questions

4:15 PM – 4:45 PM
Effective Listening & Closing the Interview

Barriers to listening and how to overcome them
What to cover in the closing phase

4:45 PM – 5:00 PM
Evaluation & Scoring + Wrap-Up

Using structured evaluation and scoring rubrics
Final Q&A and closing remarks

Training Features

Practical activities and interview simulations
PRICE interviewing model toolkit
Question plan templates
Real-world interview practice
Certificate of completion

Benefits of Attending

Improve hiring accuracy
Reduce recruitment mistakes
Create a fair, structured and professional interview process
Strengthen communication and listening skills
Build confidence in conducting interviews

Interview Skills 1 Day Workshop |Fullerton, CA