You want to make a difference, a big difference. You want people to perform better, and deliver on your NGO promise, but you have limited resources. From all that you could do, you must choose carefully so that what you do is effective, and scalable.

Here is a simple model, and a process you can use to create understanding of performance as a system at both executive and management level. This enables you to choose wisely where to invest your resources and training for maximum impact, and enrol help from the necessary sponsors.

Now that would be useful to know!

Speaker: Paul Matthews is the founder of People Alchemy and expert in workplace learning, especially informal learning, learning transfer, performance consultancy, and how Learning & Development can help achieve business targets. He is the author of “Informal Learning at Work: How to Boost Performance in Tough Times” and “Capability at Work: How to Solve the Performance Puzzle”. For further information, please visit www.peoplealchemy.co.uk.