Empathy is necessary for influence.

This one-day event focuses on equipping you with the tactical empathy tools you need to be heard, overcome objections, and close deals with fewer counter-offers. After the event, there will be 3 group coaching sessions to help you succeed in applying the skills acquired in your daily life.

The key to being heard is hearing your counterpart first.

How many times have you thought "They aren't hearing a word of what I'm saying" or gotten the feeling that the other side just isn't paying attention or that they just didn't understand your proposal? Learn how to use empathy to connect with your counterpart so your proposals, objectives, and terms can be clearly heard and understood.

Don't let objections stand in your way!

Sometimes objections are valid and sometimes they are unfounded. Learn how to proactively address objections and negative emotions a counterpart may have about you, your solution, or your company.

Say "good-bye" to making several counter-offers.

Business-as-usual is to offer, counter-offer, and keep counter-offering until an agreement is reached. Learn how to stand firm on your price and terms and make fewer counter-offers.

Pre-requisites: Attendees must have read "Never Split The Difference" or attendance at a previous Black Swan Event.

Requirements for attendance: Each attendee will be required to submit a description of a situation.

Speakers

FAQs

How many people will be at this event?

The event is only open to 50 attendees. You can expect that we'll address your negotiation questions and that you'll also get to network.

Are meals included?

Yes, a continental breakfast and lunch will be served. There will also be snacks available throughout the day.

What should I bring?

Bring your preferred note-taking devices (paper & pen, iPad, laptop) and come prepared with a scenario you'd like advice on.

Also, if you've read "Never Split The Difference" bring your book for Chris Voss to sign. We'll also have a few books available for purchase. Signed books make great gifts!

What's the refund policy?

No refunds will be given after May 1st.