How Testing Your Documents Can Improve Plain Language Compliance

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Event description
Come work with Dr. Ginny Redish and learn 3 techniques for quick, easy ways to test documents' usability.

About this Event

About the Plain Language Community of Practice

The Plain Language Action and Information Network (PLAIN) Community of Practice (PL-COP) is an inter-agency group of plain language practitioners from many different federal government agencies and specialties who support the use of clear communication in government writing.

Event Details

Have you ever wondered whether people will be able to understand and use your letters, notices, fact sheets, or other documents? Usability testing isn't only for websites. Come work with Dr. Ginny Redish and learn three techniques for quick and easy ways to test documents' usability: paraphrase, plus/minus, and task-based.

Use these techniques to avoid the problems and costs of confused readers, turned-off readers, too many phone calls, and even more serious consequences for both your audiences and your agency.

At the end of this 90-minute webinar with demonstrations, you will be able to:

  • test documents with each of three techniques;
  • know that you can use these techniques in person, with remote in person technology, and by phone; and
  • choose which technique is right for your situation and adapt it to your needs.

Speaker

  • Dr. Janice (Ginny) Redish, Plain Language expert and author of, "Letting Go of the Words — Writing Web Content that Works".

How to Attend

Thank you for your interest in this Digital.gov event. Please contact us directly at DigitalGov@gsa.gov if you need accessible accommodations to register or be able to attend the event.

Two important items!

  • Once you register and before the event, you will need to download the Zoom web browser client in order to attend this event. Visit the Zoom Download Center to install.
  • Be sure to check your email, as the Zoom link and password will be sent 24 hours and 1 hour prior to our event start time for anyone that registers. The email subject line will contain the event name.

Please click "Register" to sign up and reserve your spot for the event.

This event will be held and recorded over Zoom for Government. For general questions about the tool, please review the Zoom computer and device requirements and FAQs. If you have specific questions or security concerns about Zoom for Government, please visit www.ZoomGov.com.

About Digital.gov

Digital.gov is the community-curated, government resource for best practices on designing, building, and deploying easy-to-use, online customer experiences, which empower federal agencies to create deeper connections with the public they serve. Digital.gov delivers knowledge-as-a-service to help transform government interactions with the public through community connections, education, and collaboration.

About U.S. General Services Administration (GSA)

The mission of the U.S. General Services Administration is to deliver value and savings in real estate, acquisition, technology, and other mission-support services across the government. One of GSA’s four strategic goals is to improve the way agencies buy, build, and use technology. To learn more about GSA or Digital.gov, visit gsa.gov or join the conversation on social media at @USGSA, @GSA_TTS, or @Digital_Gov.

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