Question 1

What is this activity?

Accepted Answer

This is an outdoor exploration game for kids, where you explore places, search for clues and solve fun puzzles.

Question 2

Who can play this?

Accepted Answer

This game is perfect for families with kids aged between 4 and 9 years old. The game is designed to be fun for all ages, from kids to granparents!

Question 3

Do we need to enter any buildings to start the activity?

Accepted Answer

NO. You don't need to enter any buildings. The whole activity takes place outside.

Question 4

How long does the experience last?

Accepted Answer

The average time of completion is about 60-90 minutes, but this can vary depending on your pace. Some players like to take their time exploring, while others aim to complete the challenges quickly!

Question 5

How do we start?

Accepted Answer

After purchasing your tickets, download the Questo app and register with the same email you used for purchase. Find the game in the "Purchased Games" section and press START.

Question 6

Is this experience private?

Accepted Answer

Yes! You can play solo, with a partner, or with a group. No strangers, just you and your team of detectives.

Question 7

Are there any physical rewards?

Accepted Answer

No. There are no physical rewards, but there are a lot of fun virtual rewards!

Question 8

How much battery does the app need?

Accepted Answer

A fully charged phone is recommended - the app uses GPS and screen time. However, anything above 50% should be fine.

Question 9

Can we play as a team or compete?

Accepted Answer

Both! You can team up and solve the mysteries together or compete to see who does it first. We recommend each player gets a ticket so everyone can follow along on their own device. As you explore the locations and crack the puzzles, you’ll earn XP points and climb the leaderboard.

Question 10

When is this experience available?

Accepted Answer

The quest is available 24/7 and it’s perfect for family outings, date nights, anniversaries, or any other special surprises! You can also pause & resume anytime you want.

Question 11

Have other questions?

Accepted Answer

Visit the FAQ section on our siteour site for quick answers! https://questoapp.com/faq

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