Helplines Standard Discovery Session

Our Helplines Standard Discovery Session is an opportunity to explore what the Helplines Standard is all about, connect with others in the helpline sector, and hear from organisations that have been through the process.Whether you are considering certification or are already working towards achieving the Standard, the sessions offer information, practical advice, and open discussions.

Our Discovery Sessions feature a guest speaker from a helpline organisation who has undergone the Helplines Standard process. They will share the organisation’s experience of achieving the Helplines Standard.

Everyone is welcome—the session is free and there’s no obligation to take the next step.

Find out what the process involves and how it can strengthen your service. Come with your questions—there will be plenty of opportunity for questions and discussions.