Grit and Tenacity for the 911 Professional

Being a 911 professional requires more than just technical skills - it demands resilience, adaptability, and the ability to survive AND thrive under pressure. This course empowers 911 professionals with the skills to foster grit and tenacity, strengthen resilience, and maintain peak performance in high-stress environments. Through practical strategies and real-world applications, participants will enhance their effectiveness while promoting a culture of support and resiliency.

Class Objectives:

• Develop habits that cultivate mental toughness, consistency, and adaptability in high-pressure environments.
• Define grit and tenacity in the context of a 911 communications center.
• Implement resilience-building practices for individuals and teams to enhance performance, accountability, and support.

This course is not certified for POST continuing education hours. It is approved for ATA reimbursement.