Question 1

What is your refund policy?

Accepted Answer

We will issue refunds no later than 2 weeks prior to the event.  These are very popular events and we usually have waiting lists for folks wanting to purchase tickets.  2 weeks allows us time to refill your ticket with another guest.  Less than 2 weeks before the event, refunds will not be issued.

Question 2

Do we need to bring our own equipment or will equipment be provided?

Accepted Answer

If you have paranormal equipment you would like to use, please feel free to bring it along! Just make sure to take care of it as Apex will not be liable for lost or broken equipment.  if you do not have any equipment to bring, Apex will have plenty of equipment available for all guests to use!

Question 3

Can I bring my kids to this event?

Accepted Answer

Due to the sensitive topic of the paranormal, running around a scary building in the dark, and wanting to ensure all guests have a great time, we do not allow children under 18 to come to these events.  If you have additional questions around this, please reach out!

Question 4

What should we wear?

Accepted Answer

The buildings we will be in are not climate controlled and we will be exposed to the elements throughout this investigation, please plan to dress accordingly with the weather at the time of the event.

Question 5

Will paranormal activity happen??

Accepted Answer

While ghosts are just like people and we can't MAKE them interact, the Kansas State Pen has had amazing activity every time we have visited and this event should be no different. We will offer opportunities to try some unique experiences during these events that should solicit some great activity.

Question 6

Where do we park and enter?

Accepted Answer

DO NOT park in the big parking lot in front of the prison, that is used solely for the active prison.  Please park to the south side of the prison, you will see the line of cars where parking is allowed.  Enter through the the small gate on the south side and staff will be there to guide folks.

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