Getting Your Campus Ready for Digital Transformation’s Technological

Higher education is no longer immune from students’ high expectations and preferences for digital service. Most other industries interact with consumers digitally, and students now bring those expectations of simplicity, personalization, self-service, automation, and customer service with them to their educational experience. To thrive in the future, institutions must embrace and accelerate the process of digital transformation to optimize operations and lower operating costs, improve student experiences, and expand their reach. Just a few of the pressing questions our panel of innovative digital leaders and thinkers will address will include:

What do we mean by digital transformation?

Why does it matter for higher education?

What is the business mandate behind the term?

What are the most essential considerations to have on radar when designing and implementing a digital transformation framework?

How has the accelerated broader context changed the ‘what’ and ‘how’ around the work of digital transformation on a college campus?

What role do leadership and culture play in visioning and implementing digital transformation?

What are the most significant opportunities and threats of digital transformation in higher education?

What considerations should a campus leader be thinking about in regard to managing the opportunities, particularly those around use of vendors.

What do you keep in-house versus outsource? Why?

How to get started in building or expanding your digital transformation strategy?