Have you ever reached an impasse with colleagues, clients, or a supervisor and not seen a solution or way out? In this interactive, 2-day intensive, learn practical skills to resolve and avoid difficult and time consuming impasses. Learn how to navigate challenging conversations in a game-changing way to get immediate clarity, empowerment and results while restoring long-term confidence and trust. Critical communication barriers can become opportunities for collaboration, building trust and moving forward in new ways.

This 2-day immersion is a combination of 3 consecutive programs - all at a reduced cost:

1) Building Bridges - How to Turn Impasses Into Opportunity

2) Do You Hear Me? How to Know You're Heard

3) Get What You Want - Easier and Faster

Register by April 15th and get a complimentary copy of the popular book, Connecting across Differences ($20 value)

“I have been through many feedback-type classes before this one, and this technique goes way beyond reflective listening, or recapping … finally, it’s something that I can really use, instead of being just a feel good class that dissipates quickly when back at work.” – Roadmap to Success student, Cornell 2016

“…a practical way of improving communication effectiveness and maintaining connection.”

“I found the training to be very profound….It gave me tremendous insight into my own style of communicating and tools for separating out the many different things going on when two people try to communicate.”

“ …very useful for my relationships in the workplace.”

Register by April 30th for $427 (save $48)

Regular May 1st or later for $475

NOTE: Cornell faculty and staff can register via culearn.cornell.edu

General public (only 5 seats) register here.

Dian Killian, PhD, is a Certified Trainer with the international Center for Nonviolent Communication, a certified life coach and author. Through her company, Work Collaboratively, Dian offers coaching and training to diverse organizations and Fortune 100 companies.

Given that there are limited spots for this program, please note the cancellation policy: Up to two weeks before program start date, all fees minus a $75 admin fee will be returned. Less than two weeks, no refunds. Registration can be transferred to another person up to three days before the program start date for a $75 admin fee. Thank you for your attention and cooperation.