Get informed about Family Paths' Helpline team!

Family Paths’ vision is a safe home for every child. Our mission is to build the skills, knowledge, and support for stronger families in the Bay Area with respect, integrity, compassion, and hope. Founded in 1972, we were started for parents by parents as a volunteer-run hotline providing stressed caregivers with someone to talk to when they needed support to prevent child abuse. Since then, we have expanded to become a multi-pronged mental health and family support agency, serving extremely low-income families, foster families, fathers, mothers, relative caregivers and LGBTQ+ families. We strengthen family relationships by providing mental health treatment and supportive services as well as specialized and evidence-based parent education, trauma-informed counseling, and for providing child abuse treatment, prevention, and intervention.

Services include Parent Education classes, CalWORKs case management, therapeutic and employment services, and mental health services to children and their families who are victims of abuse, at risk of child abuse or have experienced trauma. Our toll-free 24-Hour Parenting Stress Helpline, staffed in English and Spanish and with access to more translation services, provides confidential counseling and hosts one of the largest referrals and resource databases in Northern California, with nearly 900 community resources.