From Calls to Intelligence: Integrating AI into Your Phone System

This session explores how artificial intelligence is transforming business communication by combining smart automation with everyday phone systems.

Learn how RingCentral AI Receptionist and RingSense work together to streamline operations, enhance customer experiences, and deliver real-time insights. AI Receptionist uses generative AI to answer calls, route inquiries, and handle routine questions with a natural, human-like tone, while RingSense analyzes conversations to uncover trends, sentiment, and opportunities for improvement.

Together, these tools help businesses:

• Automate call handling and improve response times
• Gain actionable insights from customer interactions
• Reduce operational costs and boost productivity
• Maintain enterprise-level security and reliability

See firsthand how integrating AI into your phone system can make communication smarter, faster, and more efficient.