MEETING 018 May - The P Word (Program Work & Optimizing Service Level Agreements)

WHEN:

Tuesday, May 9, 2023

Time: 10-1130am PST

THANK YOU to our host: Jon Isaacson of ARES Restoration

Discussion about the Pro's and Con's of Program or Third Party Administrated (TPA) work
Setting up a framework around Service Level Agreements (SLAs) for consistent service
Even if you don't do program work, you have referral sources and SOPs - best practices
We will have a panel presentation led by contractors who will share their experiences and open the discussion to the group.

Be sure you are on our MAILING LIST for the calendar invite.

WHERE:

Edison Square

5415 S Tacoma Way

Tacoma, WA 98409

*This is a beautiful new spot in downtown Tacoma, we are paying for the space and would like to return here. Please RSVP and donate through Eventbrite to help offset these costs.

Rough Agenda:

1000am Open networking

1015am Introductions and announcements

1030am Presentation and discussion

1115am Closing remarks

1130am Get lunch with a colleague

FoCKED is a networking group for local contractors and claims professionals who specialize in insurance damage response and repairs, based on the West Coast.

FIVE FoCKED QUESTIONS:

Are you located in the Pacific Northwest (PNW)?
Are you located in Washington State?
Are you involved in property restoration, construction, and/or insurance claims services?
Would you benefit from meeting face to face with local peers who are committed to increasing their construction knowledge?
Would you like to engage local peers to help them elevate their entrepreneurial development?

THE FoCKED COMMITMENTS:

CONNECT
COLLABORATE
CONQUER

I commit to CONNECTING with my peers in the property restoration and insurance claims ecosystem. I will do this in a group setting, as often as I am able, by meeting in person once a month on the second Tuesday. I will also do this through one-on-one meet ups with my peers throughout the year.

I commit to COLLABORATING with my peers in the property restoration and insurance claims ecosystem. I will do this by engaging in efforts to implement industry best practices, discussing creative solutions for common issues, and contributing to the sustainability of my craft.

I commit to CONQUERING with my peers in the property restoration and insurance claims ecosystem. I will do this by contributing to endeavors to elevate the professional growth of myself, my team, my local market, and my industry as a whole.

FoCKED 018 The P Word (Program Work & Optimizing Service Level Agreements)