Feedback Management Mastery: 1 Day Training in Perth
Overview
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This immersive 1 Day training equips you with practical skills to build a culture of continuous, constructive feedback. You will learn structured feedback models such as SBI and COIN, techniques for performance conversations, methods for documenting feedback, and strategies for coaching employees through improvement cycles. The course emphasizes real-world conversations, communication refinement, and repeatable feedback practices that enhance team performance and strengthen workplace trust.
Learning Objectives:
By the end of this course, you will be able to:
- Deliver structured feedback using proven models
- Handle performance conversations with confidence
- Document feedback clearly and professionally
- Use communication techniques that reduce defensiveness
- Create improvement plans and follow-up cycles
- Strengthen trust and collaboration through constructive feedback
- Build a consistent feedback culture in your team
Who can Attend?
- Leaders and supervisors
- HR teams
- Managers responsible for team performance
- Professionals handling feedback-driven roles
Why Choose this Course?
This course is built on real workplace scenarios and proven communication frameworks. Your trainer brings expertise in performance management, behavioral coaching, and team development. The session blends models, practice conversations, documentation tools, and culture-building strategies to ensure you walk away with skills you can apply immediately.
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Want to train your entire team?
We provide customized in-house programs designed for managers, HR teams, and leadership groups. Content can be tailored to your industry, performance requirements, and team dynamics. Sessions can be delivered on-site or off-site with real examples from your organizational environment.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Good to know
Highlights
- ages 18+
- In person
- Paid parking
Refund Policy
Location
"Regus St Martins Tower "
PERTH, St Martins Tower Level 27, St Martins Centre 44 St Georges Terrace
Ph No: 61(0) 2 80155605 Perth, WA 6000 Australia
How do you want to get there?
Module 1: Foundations of Effective Feedback
• Understand the purpose and impact of structured feedback • Identify barriers to giving and receiving feedback • Build confidence in delivering constructive messages • Icebreaker
Module 2: Mastering Feedback Models (SBI, COIN)
• Apply Situation–Behavior–Impact (SBI) framework • Use COIN for clarity, objectivity, and actionable guidance • Select the right model for different feedback situations • Case Study
Module 3: Conducting Performance Conversations
• Navigate difficult conversations with professionalism • Strengthen listening, questioning, and clarity • Maintain balance between appreciation and improvement • Role Play
Frequently asked questions
Organized by
MG Aussie
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