$101.03 – $175.48

Essential Skills for Supervisors & Managers

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This half-day meeting gives you the tools to be an effective supervisor and manager. Approved for 3.0 HRCI credits & 3.0 SHRM PDCs

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Approved for 3.0 HRCI credits & 3.0 SHRM PDCs

Being an effective supervisor and manager goes beyond leadership. It includes managing employees’ personal issues, building a diverse workforce, addressing potential challenges, and even delivering effective performance messages.

This half-day meeting gives you the tools to navigate these situations successfully.


8 am | Opening Remarks

Diane Mokriski, HR Counsel, CBIA

8:15 am | Diversity & Inclusion

Joelle Murchison, Executive Director, Lawyers Collaborative for Diversity; Founder and Principal, ExecMommyGroup, LLC; Adjunct Faculty, University of Connecticut School of Business

The success of any business calls for a diverse body of talent that can bring fresh ideas, perspectives, and views to the workplace. In this session, we discuss the manager's role in capitalizing on this mixture of genders, cultural backgrounds, ages, and lifestyles. We also explore the ways political or social movements can impact your workforce, and how best to handle potential conflict and conversation.

9:15 | Break

9:30 am | Managing Your Employees’ Personal Issues

Marlene Kurban M.S., MBA, Solutions EAP Consultant

Scott Serviss, Leadership Development Consultant, Solutions EAP

This workshop provides tools to help managers and supervisors be proactive, effective and compassionate in the way that they manage potential challenges faced by employees. We discuss best practices for addressing issues, including mental health and substance abuse, that not only impact employee health, but productivity and performance.

10:30 | Break

10:45 | Effective Performance Messages

Lissa Robinovitz, Founder & President, LR Business Solutions, LLC

Communicating standards, expectations, praise and criticism can be your recipe for success or disaster. We explore strategies for effective performance messages, and how to find the right balance between consistency and fairness.

11:45 am | Closing Remarks

Diane Mokriski

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