Essential Business Etiquette for Every Professional Workshop in Auckland

Essential Business Etiquette for Every Professional Workshop in Auckland

Learn the essential dos and don'ts of professional behaviour in business settings at our interactive workshop.

By LeadFlake

Select date and time

Tuesday, July 15 · 9am - 5pm NZST

Location

For venue details, reach us at info@leadflake.com

PH: + 61(0) 2 80155605 Auckland, North Island 1010 New Zealand

Refund Policy

Refunds up to 7 days before event

Agenda

What is Business Etiquette?

● Understanding the meaning of business etiquette. ● Exploring its importance in organisations.

Impact of Words

● Understanding how intentions and interpretations differ. ● Improving the effectiveness of face-to-face and written communication.

Email Etiquette

● Learning how to write clear and effective emails.● Avoiding overuse of business jargon.

The Power of Listening

● The significance of empathetic listening and being fully present. ● Debunking the myth of multitasking in communication.

Personal Impact

● Exploring Patsy Rodenburg’s "circles of energy" and personal resilience. ● Understanding how to achieve the desired personal impact in professional interactions

Effective Meeting Management

● Analysing the efficiency of meetings and time management. ● Learning how to optimise meetings for better outcomes.

Supporting Business Etiquette in Others

● Recognising when others struggle with etiquette and how to provide feedback in a supportive way

About this event

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Offers: Group of 5 - 10 people 10% Discount, Group of 11 - 20 people 15% Discount

Course Overview:

This Business Etiquette Training Course aims to help professionals develop self-awareness and improve their interactions in the workplace.By highlighting the importance of proper etiquette, participants will learn how behaviors impact workplace dynamics, relationships, and overall business success. With the increasing shift towards remote work and flexible schedules, business etiquette has become more critical in maintaining effective communication and collaboration, both in person and digitally.

Learning Objectives:

By the end of this training, participants will be able to:

  • Understand the role of business etiquette and why it is essential for organizational success.
  • Recognize how the words we use in communication can be interpreted differently by others.
  • Master email etiquette, avoiding jargon and ensuring clear, concise messaging.
  • Learn the power of listening and the importance of being present in interactions.
  • Analyze personal impact and how to build better professional relationships.
  • Implement effective meeting management to optimize time and resources.
  • Support others in developing business etiquette through constructive feedback.

Course Features:

At the end of this course, participants will:

  • Gain a deeper understanding of business etiquette and its significance.
  • Improve email communication by minimizing jargon and writing clearly.
  • Experience the value of listening and avoid distractions in conversations.
  • Learn how to conduct productive meetings that make the best use of time.
  • Develop strategies for supporting colleagues in improving their business etiquette.

Certification:

Participants who successfully complete the course will receive a Course Completion Certificate from Leadflake.

Who Can Attend?

This course is designed for:

  • Team leaders, supervisors, managers, and HR professionals.
  • Anyone involved in the management of people or organizations.

Technical Requirements for eBooks

  • Internet connection for downloading the eBook.
  • Laptop, tablet, smartphone, or eReader (except Kindle).
  • Adobe DRM supported software (such as Digital Editions or Bluefire Reader).

©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

Frequently asked questions

What Does Leadflake provide me on the day of the course?

We provide Course Materials, Lunch/Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to info@Leadflake.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at info@Leadflake.com or enroll through our website.

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.

Do you provide group discount?

Yes, we do provide up-to 25% of discount for the group registration.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 8 PDUs on completion of this training.

Organized by

LeadFlake

Leadflake delivers expert-led training programs designed to boost professional skills and organizational performance. Our events include workshops, webinars, and certification courses across diverse domains like leadership, IT, communication, project management, and more. Join us to learn, grow, and stay ahead in your career.

From NZ$576.15