ESCALATING EXCELLENCE: A 5-part Framework for Quality Management

1 LU Pending

A firm’s reputation is directly linked to the quality of its work. People are at the heart of engineering designs and have a lot to offer beyond the typical technical knowledge. The topic is concentrated on leading technical improvements to the design processes, providing participants a perspective on a framework they can immediately implement at their firm. It offers a focus on shattering dysfunctional and unproductive routines and seeks to cultivate opportunities to leverage the unique experiences, knowledge, and perspectives from each person on your team resulting in a higher quality deliverable that can reduce headaches and increase profits.

Learning Objectives:

• Describe the G.R.E.A.T. framework for implementing quality reviews of project deliverables.

• Recognize tactics and opportunities to leverage staff experiences in new and empowering ways.

• Explain the different team roles and responsibilities for successful oversight programs.

• Apply fundamental problem solving thoughts to convert ordinary experiences into valuable learning opportunties

About Our Speaker:

Brian Wagner, P.E. is an engineer who specializes in civil site design and plan implementation. In addition to a career spanning nearly two decades of civil engineering, he has experience in Emergency 911 Communications, law enforcement corrections, and fire/rescue services including K9 Search and Rescue. This different and diverse range of experiences has prepared Brian for his career, but also positioned him to be an excellent speaker with a wide range of valuable experiences. He strives to motivate others to change their world and wants to do the same for you and your organization.