Empathy in Trauma: Delivering Trauma-Informed Customer Service

Empathy in Trauma: Delivering Trauma-Informed Customer Service

This training focuses on the use of empathy and a trauma-informed perspective to support individuals who have had traumatic experiences.

By The Vashti Center for Children & Families

Date and time

Location

Vashti Center

1815 East Clay Street On the Green Circle Thomasville, GA 31792

About this event

  • Event lasts 3 hours 30 minutes

Empathy in Trauma: Delivering Trauma-Informed Customer Service

Come join us at the Vashti Center for a unique training focused on enhancing empathy in customer service, especially for individuals who have experienced trauma. Learn how to provide support and understanding to customers in a trauma-informed way. This in-person training will increase your ability as a professional to adjust your practices and approaches to better meet the needs of the individuals you serve. You will learn strategies that you can immediately put into practice. Don't miss out on this opportunity to make a difference in people's lives!

Organized by

Since its establishment in 1903 as a mission of the United Women in Faith, The Vashti Center has served children and youth with a variety of mental health and behavioral challenges. Vashti provides a variety of services from trauma-informed care, an after-school clubhouse, family counseling, in-school mental health services, and a residential program for youth in the state's care. Vashti also provides community training for volunteers, teachers, foster parents, healthcare workers and law enforcement. Vashti primarily serves a six-county region in Southwest Georgia and the entire State for the residential program.

Free
Oct 6 · 10:00 AM EDT