Elevate Your IT Team: From Reactive Support to Strategic Partner

Elevate Your IT Team: From Reactive Support to Strategic Partner

You know your IT team works hard. But too often, their contributions go unnoticed — stuck managing service tickets, juggling endless requests, and struggling to show their real impact on the business.

It doesn’t have to be that way.

Join us on Wednesday, October 8, 2025 at 12:00 PM EDT for an online session that will help you reposition your IT team as a trusted, strategic business partner.

Hosted by Dan Ricks at Bright Water Consulting and Brian Lemmings at EightyTenTen, this session will tackle the top five challenges IT leaders face today -- and give you the tools to overcome them. You’ll learn how to:

1. Align every IT initiative with your organization’s business goals so your work drives meaningful impact.
2. Communicate ITs value in ways executives understand (and support) to gain the backing you need.
3. Replace outdated “tickets closed” metrics with ones that prove real impact, helping you measure what truly matters.
4. Set clear, achievable service expectations to reduce friction and build lasting trust with stakeholders.
5. Maximize limited resources without sacrificing performance, ensuring your team delivers where it matters most.

You don’t have to settle for IT being seen as just a support function. Leave this session with actionable strategies to elevate your team, strengthen stakeholder relationships, and drive measurable business results.

Register now and take the first step toward transforming your IT organization.