Digital Emotional Intelligence for Hybrid Teams – 1 Day Session in London

Bring your team and save

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included

Course Overview
In the era of hybrid work, communication is often text-based, video-based, or asynchronous. This course helps professionals build emotional intelligence that applies specifically to digital communication. Participants will learn how to convey empathy online, read emotional cues through screens, reduce misunderstandings, and foster trust in remote teams. Through real examples, virtual interaction exercises, and communication simulations, attendees will develop confidence and clarity in online collaboration. The result: stronger relationships, increased engagement, and a more connected digital work culture.

Learning Objectives
By the end of this course, you will be able to:
• Communicate with empathy across digital and hybrid platforms
• Recognize emotional cues in text and video conversations
• Build trust, belonging, and engagement in remote teams
• Resolve misunderstandings before they escalate
• Create psychologically safe virtual communication environments
• Apply DEQ tools daily in collaboration and leadership activities

Target Audience
• Remote and hybrid team leaders
• HR professionals and organizational culture builders
• People managers and team leads
• Customer success and support professionals
• Educators, training facilitators, and project coordinators

Why Choose This Course?

Most workplaces now rely heavily on digital communication — but emotional understanding often gets lost online. This course helps professionals humanize virtual interactions, reduce miscommunication, and build stronger, more trusting work relationships. By improving digital empathy and clarity, teams experience smoother collaboration, higher engagement, and more positive workplace culture.

©2025 Leadflake. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.

Want to train your entire team?
In-house sessions are available to embed DEQ principles into your entire organization’s communication culture. Custom programs can be tailored to your team’s tools, workflows, and real communication challenges for immediate, practical impact.

📧 Contact us today to schedule a customized in-house session: info@leadflake.com