Question 1

Do I need prior emotional intelligence training?

Accepted Answer

No, this course is designed for all levels, including beginners.

Question 2

Is the course applicable to in-person teams as well?

Accepted Answer

Yes  the communication principles also apply to email, chat, and meetings.

Question 3

Will I receive a certificate?

Accepted Answer

Yes, a Course Completion Certificate is provided.

Question 4

Can this be delivered to full teams?

Accepted Answer

Yes, customized in-house and corporate group sessions are available.

Question 5

Will there be hands-on practice?

Accepted Answer

Yes, the course includes simulations, role plays, and real scenario exercises.

Question 6

How many participants are usually in one session?

Accepted Answer

Typically 12–20 to ensure strong interaction and individual engagement.

Question 7

Is the course suitable for managers and team leaders?

Accepted Answer

Yes, especially those leading hybrid or remote teams.

Question 8

Does the course include real workplace communication examples?

Accepted Answer

Yes, industry-specific case examples are included.

Question 9

What is the refund policy?

Accepted Answer

You are eligible to request a refund up to 7 days before the event.

Question 10

Can this training help reduce conflicts and misunderstandings?

Accepted Answer

Yes — the techniques taught enhance clarity, empathy, and conflict resolution.

Question 11

Is this course useful for HR and organizational culture roles?

Accepted Answer

Absolutely — it strengthens trust, connection, and employee engagement.

Question 12

Can this course be customized for an organization?

Accepted Answer

Yes — in-house customized programs are available for teams and departments.

Digital Emotional Intelligence for Hybrid Teams: 1 Day Course, Newcastle