Design for Dignity: UX Design for Patient Journeys

Digitization, patient-centered care, & demand for user-friendly solutions are driving the need for UX design expertise in healthcare, 62.7B!

By Nomad Engineer: Kat Usop

Select date and time

Friday, May 30 · 4 - 6pm PDT

Location

Online

Refund Policy

Refunds up to 7 days before event

About this event

Event lasts 2 hours

Designing for Dignity: UX Design for Patient Journeys

This lecture series explores the critical role of User Experience (UX) design in shaping the patient journey within healthcare. We'll move beyond traditional healthcare models to examine how a patient-centered approach, enhanced by thoughtful UX design, can transform healthcare experiences and improve outcomes.

Key areas covered

Understanding the Patient Journey: We'll define the patient journey, map its key stages and touchpoints (from initial awareness of symptoms to post-treatment care), and identify common pain points and areas for improvement.

The Importance of Empathy in Healthcare UX: This section emphasizes designing with compassion, considering the emotional, psychological, and physical challenges patients face.

Core Principles of Effective Healthcare UX

Accessibility: Designing for all patients, including those with disabilities.

Clarity and Simplicity: Communicating complex medical information in an easy-to-understand manner.

Trust and Transparency: Building confidence through clear communication and reliable systems.

Efficiency and Usability: Streamlining processes to reduce patient burden and improve staff workflows.

Practical Applications of UX in Healthcare: We'll explore real-world examples and case studies showcasing how UX design can enhance:

Telehealth platforms
Patient portals
Mobile health applications
Wearable health devices

The Role of Technology: Examining how digital tools and technologies can be leveraged to create seamless, personalized, and supportive patient experiences.

Measuring and Evaluating UX Success: Discussing key metrics and methods for assessing the effectiveness of UX design interventions in healthcare settings.

The Future of Patient Experience: We will look at emerging trends and innovations that are shaping the future of healthcare UX.

Target Audience

This lecture is designed for healthcare professionals, administrators, UX designers, healthcare IT professionals, and anyone interested in improving the quality and experience of healthcare delivery.

Reading Appetizers

KLINIKUM+/ the science of beauty — cosmetic tech

KLINIKUM+/ Surgical Planning with Augmented Reality, How Sustainable Is it?

Organized by

Nomad Engineer: Kat Usop

7,000 students & counting! Thank you <3

Engr. Kat Usop [NYIT, ex-Duke] is a serial entrepreneur driving innovation at the intersection of technology and healthcare. With a strong foundation in industrial Research and Development (R&D) focused on Digital Healthcare Technologies, she spearheads the creation of AI-enabled, user-centric, and accessible healthcare solutions. Her expertise extends to leveraging mobile and wearable technologies, coupled with design thinking and gamification, to revolutionize healthcare delivery.

Beyond her role as an Innovation Architect at Medverse Labs, she co-founded Techverse Coworking Space and GINA Health (Charlotte, NC), fostering collaborative environments and entrepreneurial ventures. As a seasonal instructor at the General Assembly (US), she shares her knowledge and passion for emerging technologies, while also actively exploring trends in digital transformation, globalization, and market dynamics, with a keen interest in the application of AI within the healthcare sector.

Her academic contributions, reflected in publications on biomedical engineering, health informatics, and data science, further underscore her commitment to advancing the field.

Notably, Kat Usop's expertise is also being shared through Algorythm Academy, an online learning platform that aims to equip individuals with the skills necessary to navigate the evolving landscape of data and AI. She is currently serving as the Healthcare AI advisor at The Medical City ( Network of 5 tertiary hospital + 75 clinics in ASEAN) – Medical Advisory Board and Healthcare Innovation Consultant at New York Institute of Technology (New York Tech)

FYI. This is my 2nd account