Join us for a practical, action-oriented workshop where you'll learn how to put your customers at the heart of innovation.
Learn and practice the processes and techniques to define and refine an idea’s core problem, solution, customer, and potential market opportunities.
About the workshop leader:
Nick Tietz is the founder and CEO of ILT Academy, an organization that helps underestimated entrepreneurs in underserved communities create untold opportunity.
As a catalyst and champion for results-driven solutions, Nick has spent the last 20+ years designing and developing embedded omni-channel experiences that connect businesses to their customers, leveraging various technology platforms to deliver the maximum value to their customers. Using empathy, creativity and behavior design to craft customer experiences that delight and align to customer needs and drive business results.
