Question 1

Who should attend this course?

Accepted Answer

Anyone who works in teams or leads others and wants to improve their ability to address and resolve conflicts constructively.

Question 2

What will participants learn?

Accepted Answer

Practical tools and techniques to approach conflict confidently, communicate effectively, and turn challenges into opportunities for growth and collaboration.

Question 3

What prior experience is needed?

Accepted Answer

No prior experience is necessary—this course is designed for anyone ready to enhance their conflict resolution skills, whether they’re new to the topic or seeking to refine existing abilities.

Conflict Management Skills with Lonnie Weaver-Johnson, CST®