Welcome to Conflict Management Skills!
Join us for an engaging online event where you'll learn essential conflict management skills to navigate challenging situations effectively and help your team members do the same.
This is a Scrum Alliance microcredential course and this particular workshop is offered by the course creator herself!
Description of the value of the course:
Conflict management supports the very foundation of high-performing teams—a foundation of effective communication, mutual respect, and trust. Learn the dynamics of conflict and how to work toward resolution. You'll lead teams to deliver more value when you learn this essential skill set.
Key benefits of this course:
- Learn through practical exercises
- Highly interactive
- Real-world scenarios and simulations
- Designed by an experienced Certified Scrum Trainer®
- Guide teams through conflict
- Navigate personal conflicts effectively
- Identify conflict triggers
- Hone de-escalation skills
- Understand the importance of psychological safety
This instructor, Lonnie Weaver-Johnson, was the content creator for the entire Scrum Alliance community. Learn from someone who is not only a natural at conflict management, she has taken courses and practiced extensively to better her own self in this area.
