Conflict management training focuses on developing the skills and techniques to resolve disagreements or disputes constructively. It’s valuable for improving communication, reducing stress, and fostering collaboration in the workplace or other group settings. The training typically covers various approaches and methods to address conflicts and turn them into opportunities for positive change.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.
Please note: Conflict management is a 1 day training program.

(Friday) Weekday Batch
(Saturday) Weekend Batch

Key Features:

8 Hours of intense classroom training
Course Completion Certificate
Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience
All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house
Real-World Simulations and Case Studies prepared by the industry expert
15 Assessments and 13 Recall Quizzes
11 Comprehensive Assignments

Benefits of Conflict Management Training:

Improved interpersonal relationships
Better teamwork and collaboration
Reduced workplace stress and tension
Enhanced decision-making and problem-solving abilities
A more positive organizational culture

What you’ll learn?

Increase your effectiveness in managing conflict.
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
See growth in your overall performance
Build trust and credibility with colleagues and team members
Identify common responses to conflicts in terms of behavior, thoughts and attitude
Explore Aggressive, Passive and Assertive approaches and the consequence of each response
Learn effective conflict resolution methods and best practices for managing conflicts

Course Curriculum

Conflicts

The intention behind the conflict
The cause and effect of the conflict
How did it happen
The consequences of the conflict

Mindset Change

Importance for change
Getting rid of old habits
Various styles of employees

The 5-step strategy in implementing the blueprint for Conflict Resolution

Self-Awareness and Self-Management
Emotions
Conflicting Styles
Conflicting Roles
Conflicting Resources

Building and Sustaining Relationships with Colleagues

Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment
The Mastery of Building Rapport at the Workplace
Build Trust and Confidence amongst supervisors, colleagues and peers

We also provide Corporate/In-House training at any remote location, If you have group participants. It can be conducted on your company's premises on your preferred dates.

Looking forward to seeing you on board.

Conflict Management Certification Bootcamp Course in North Reading, MA