Confident Conversations: Enhance Your Assertiveness Skills
This course teaches essential assertiveness skills to enhance communication and build confidence.
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Location
Online
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About this event
Description
Effective communication is crucial for success in both personal and professional settings, and mastering assertiveness is a key element of that communication. Confident Conversations: Enhance Your Assertiveness Skills is designed to help individuals strike the right balance between passive and aggressive behaviors, creating transparent, respectful, and confident communication. This comprehensive training course provides practical strategies to express your needs, set healthy boundaries, and quickly navigate challenging conversations. By developing assertiveness, you will improve your ability to communicate clearly and effectively, fostering stronger relationships and achieving tremendous success in your interactions with others.
Throughout the course, participants will engage in various interactive exercises and real-world scenarios to enhance their assertiveness skills. You will gain insights into common barriers to assertiveness, such as fear of conflict or lack of self-confidence, and learn actionable techniques to overcome these obstacles. Whether you're looking to improve communication in the workplace, handle difficult conversations more efficiently, or boost your self-esteem, this course will equip you with the tools to express yourself assertively and respectfully in any situation.
By the end of the course, you will be equipped with the skills needed to approach conversations confidently, express your opinions clearly, and navigate challenges with poise. This course will empower you to build healthier relationships, engage in open communication, and confidently advocate for your needs while respecting the needs of others.
Course Outcomes
Define assertiveness and explain its role in communication, emphasizing the balance between passive and aggressive behaviors.
Identify common obstacles to assertiveness and explore strategies to overcome them in personal and professional interactions.
Conduct a self-assessment of your assertiveness skills, identifying areas of strength and opportunities for improvement.
Learn essential techniques for effective communication, including expressing needs clearly, setting boundaries, and maintaining respect.
Agenda
Lesson 1: What is Assertiveness?
Learn the foundational concept of assertiveness and how it contributes to effective communication and professional success in any work environment.
Lesson 2: Obstacles to Assertiveness
Discover the key obstacles preventing assertiveness, learn practical strategies to overcome these challenges, and communicate confidently.
Lesson 3: Assertiveness Self-Evaluation
Assess your assertiveness skills and gain valuable insights into your communication habits to enhance your professional interactions.
Lesson 4: Techniques for Effective Assertive Communication
Master proven techniques for effective assertive communication, ensuring your messages are clear, respectful, and confident.
Who should register for this course?
This course is ideal for professionals across various industries who wish to improve their communication skills and become more assertive in their interactions. It is particularly beneficial for:
Managers and Team Leaders who need to communicate effectively with their teams and address difficult conversations.
Customer Service Representatives who must navigate challenging interactions while maintaining professionalism and respect.
HR Professionals looking to foster positive, assertive communication in the workplace.
Employees at all levels who want to enhance their communication skills to feel more confident and respected in any environment.
By the end of this course, you'll be equipped with the tools to navigate conversations confidently and assertively, ensuring your voice is heard while maintaining positive and respectful relationships.
Frequently asked questions
You will need a reliable internet connection, a computer or mobile device, and speakers/headphones. A webcam and microphone may be required for interactive sessions.
The course focuses on developing assertiveness skills—helping participants communicate clearly and confidently while maintaining respect for themselves and others, especially during challenging conversations.
This course is ideal for professionals at all levels, including managers, team leaders, HR professionals, customer service representatives, and employees who want to improve their communication and become more assertive in personal and professional interactions.
Assertiveness strikes a balance between passive and aggressive communication by expressing needs and opinions honestly and respectfully without infringing on others’ rights.
You will learn to define assertiveness, identify common obstacles like fear of conflict or low confidence, conduct a self-assessment of your assertiveness skills, and master effective techniques for clear, respectful, and confident communication.
Yes, it provides practical strategies to navigate challenging discussions with confidence and poise while maintaining positive relationships.
Absolutely. By developing assertiveness skills, participants typically experience increased self-esteem and improved ability to advocate for their needs effectively.
Organizations benefit from improved teamwork, reduced conflict, higher employee engagement, and a stronger culture of collaboration and inclusivity, leading to better overall performance.
You will receive an email with a secure link to join the training platform prior to the session. Make sure to check your spam/junk folder if you don’t see it in your inbox.
Expect a mix of presentations, breakout discussions, polls, quizzes, and activities to keep the session engaging and help reinforce learning.
The course is delivered live online through interactive sessions that include discussions, real-world scenarios, and group activities, allowing participants to practice skills in a virtual environment.
Organized by
Skill Rise 360 delivers expert-led virtual instructor-led training (VILT) courses in project management, leadership, tech, and professional development. Our live online sessions are designed to help individuals and teams gain practical skills, advance careers, and achieve measurable results.