Have you ever noticed an issue with your digital product or service, but were unable to articulate why it was an issue? Have you ever wanted to analyze your interface for issues, but were unsure of where to start?

If so, then this workshop is for you!

In this session, you'll learn the techniques to discover, articulate, and finally prioritize usability issues in your digital product or service. These techniques – which have been popularized by Don Norman, are a quick, low-cost way to align your team on critical issues in your user experience and why they matter.

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WHAT TOPICS WILL THIS WORKSHOP COVER?

Specifically, this workshop will consist of 4 parts:

1. Learn about Usability Principles.
2. Study the 10 steps in Jakob Nielsen’s Heuristic Evaluation.
3. Evaluate an interface and articulate its issues.
4. Rate and prioritize the issues.

This workshop is interactive, emphasizing the immediate application of concepts. To participate in the group activity, you will need to bring a laptop.

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WHO IS THIS WORKSHOP FOR?

We've designed this workshop specifically for those with a few years of experience in UX, as well as those who are just starting out.

UX Designers: Widen your toolset by learning how to systematically identify usability issues in your product experience.

Product Managers: Learn how to use heuristics in order to align your team on tackling critical issues in your UI.

Founders: Feel out of touch of your team operations? Arm yourself with the knowledge to participate in usability discussions for your user experience.

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WHAT PREVIOUS PARTICIPANTS SAY

When we ran this workshop last year, attendees loved it. Check out what they has to sya:

It was a great investment of time. The learning was structured, hands-on, and the sandwich was great!"

~ David Harris

"It was great how you guys interacted with each of the groups, provided insight and ideas as we went through the challenges, and made concepts that sound kind of dry or dull in books intuitive and practical."

~Josh Stanley, Product Manager, Trials.io

"I learned new concepts that I can immediately apply with my team"

~Allison Spalding, eCommerce Strategist, BVAccel

"I understand and feel confident in bringing what I learned into my own workflow. It was a great workshop: half-day made it easy to attend, and the price was affordable (first time I've ever said that about a workshop)."

~ Jenn Hinkle, Designer, Hire-a-Helper

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FACILITATOR

Nik Top,

UX Designer

Arthur

In his time working in UX, Nik has found an avenue through which to channel his zeal for problem-solving and design. Throughout his career, he has helped solve complex problems for companies ranging from seed round startups to established enterprises.

He tackles projects ranging from early stages of concepting all the way to polished visual design. With an aim to communicate through the noise, Nik applies this mission towards reducing friction in the experiences that he shapes.

Nik balances his passion for human-computer interaction by honing his experience at the piano, building handmade leather goods, and enjoying the occasional surf in San Diego.

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FAQs

What do I need to bring to this workshop?

Bring a laptop! While most of our activities will be hands-on, some segments will require a laptop. Mac, PC, ChromeOS are all OK...as long as you have a browser, you're all set. :)

What is the refund policy?

Booked your ticket, but your plans changed? We get it...stuff happens. We'll offer refunds, no questions asked up to 2 days before the event.

This workshop takes place during work. What's the food situation?

We'll have a variety fo snacks and drinks for the event. If you have specific dietary restrictions, list them when you purchase your ticket.

Are there discounts available for non-profit organizations or military?

Of course. Email us at workshops@arthur.design for a discount code.