What to consider before you start building a journey map together with your team or a client? Who to involve in the project? How to organize the process so that everyone is on the same page?

We're launching the event series to cover major challenges of such a collaboration both from our own and our users’ experience and offer you practical tips to make it work.

At this first event, we’ll be sharing how to organize the process and set up the scene using UXPressia to make the remote collaboration efficient and easy.

📄 What will be covered:

Top challenges of collaborative journey mapping
4 stages of a mapping initiative
3 types of customer journey mapping initiatives
How to organize maps of a different scope
Who to involve in the mapping process
Team member roles in the journey mapping collaboration
How to organize team work in UXPressia
What facilitation means in the collaboration process
How to set up the journey mapping process for your teammates in UXPressia

The session will be followed up with the Q&A, so make sure to join live 😉

💬 Networking

We invite you to meet fellow journey mappers, make new connections, and exchange experiences. The networking part will be at the end of the session, so if you're not in the mood to interact with others, you can easily skip it.

👥 Who is it for?

This event will be useful for people already building journey maps with their teams or clients, and those who don’t know where to start.

About organizers

UXPressia is an all-in-one cloud solution for understanding customer, user, and buyer experience, engaging teams, and driving successful digital transformation. Visualize your customers' journeys, create personas and impact maps, analyze touchpoints in multi-channel interactions, and invite teammates to collaborate in real time. Export designer-quality maps and personas and present them right from your browser online.

🎥 The event is going to be recorded.

Collaborative Customer Journey Mapping: Best Practices and UXPressia Tips

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