COGNITIVE INTERVIEWS! Eyewitnesses and Victims

TOPIC: Most law enforcement officers and investigators receive training in various aspects of suspect interrogations but fall short in proper eyewitness and victim interviews. Every call and case starts with a victim, let their voice help solve the crime.

These cognitive interview techniques are a game-changer for law enforcement professionals, offering a powerful tool to enhance their investigative skills.These techniques enable officers to gather accurate and reliable information from witnesses and victims by utilizing specific cognitive strategies.

CLASS OBJECTIVES:
A. Define Cognitive Interview (CI).

1. What is CI.
2. How can law enforcement benefit from CI.
3. Strengths of CI
   
   
   B. Cognitive Interviewing

1. How is CI similar too current interview techniques.
2. How is CI different.
   
   
   C. Where to conduct the interview.

1. Environment
2. Initial contact
3. Building
   
   
   D. Neuroscience behind CI

1. Stress
2. Self-protection
3. Time
   
   
   E. When should I conduct the CI interview.

1. All
2. Age
3. Diminished memory
4. Confused
   
   
   F. What are the four (4) components of CI.

1. Recall everything
2. Reverse the Order
3. Change perspective
4. Reinstate the Context
   
   
   G. When conducting a CI Interview.

1. Open-ending questions
2. Examples of CI questions
3. Active Listening
4. Let them talk
5. Encouraging
6. Details
7. Report everything
8. Human senses
   
   
   H. Weaknesses and Problems of CI.

1. Length of time
2. Training
3. Reverting
   
   
   I. Examples of CI interviews

1. Practice
2. Review
3. Use and Start CI

INSTRUCTOR: Sergeant Jacqueline Lee Hearon is supervisor of the Economic Crime Task Force and Fraud Unit of the Brevard County Sheriff's Office. She heads a multi-agency task force and conducts fraud training classes. She instructed for ten (10) years at the Brevard Community College Police Academy. Currently, Sergeant Hearon is a member of the ACFE and is a Certified Fraud Examiner (CFE) and Certified Financial Crimes Investigator (CFCI.)

TARGET AUDIENCE: All members of the criminal justice community (sworn only).

DATES & TIMES:

Thursday, November 6, 2025 - 8:00 am until 5:00pm (Eastern Time)

COST: $224.00 per person (plus $3.00 registration fee + credit card fee if applicable)

LOCATION:

Watertown Massachusetts Police Department

552 Main Street

Watertown, MA 02472

PAYMENT OPTIONS:

• Check made payable to:

TRAINING FORCE USA,7769 McClure Dr Tallahassee, FL 32312

• Purchase Order

• Credit Card payment made online

Cancellations and Substitutions:

• Upon submission of this registration, participants are responsible for payment of this course. Please note that if you do not attend, you are still responsible for payment.

• Substitutions may be made at any time by phone, e-mail or online at the registration site.

QUESTIONS: Phone: 850-556-4544 E-mail: contactus@trainingforceusa.com

WWW.TRAININGFORCEUSA.COM